Programme Manager / Portfolio Manager / Programme Director
Experienced IT / Business hybrid Programme Manager / Director with a proven track record in the direction and delivery of IT Programmes and business solutions
·Planning, Organising, Project, Portfolio and Programme Management/Direction
·Business Continuity Management and Disaster Recovery
·Technical Infrastructure and Data Centre delivery
·Generating technical ideas and solutions
·Business case / budgeting / financial control
·Multi-national, multi-site responsibility
·Running end to end solutions
·Outsourcing (Contracts from £3m to £10m)
·Managing 3rd party suppliers
Personal strengths are stakeholder management, leadership and motivation, strong technical appreciation, assertive with good oral and written communication
·Successful delivery of significant Programmes and initiatives over the last 32 years
·Management of multiple multi million pound initiatives
·£50M Infrastructure renewal programme for 8,500 users globally
·Management of Application Discovery and Rationalisation Programme encompassing in excess of 8,000 applications with target reduction to circa 500
·Consultancy to a Global Infrastructure Project in the design and deployment of a standard infrastructure to 13 sites in 4 different time zones across the globe
2006 - 2007
Leading UK Bank, Director of Special Programmes
Directing portfolio of infrastructure change including: -
·Technical delivery of Corporate Real Estate Changes.Multiple projects including delivery of data centres, new locations, building closures and staff relocations.
·£50M Infrastructure renewal programme for 8,500 users globally.Deployment of Windows XP and Windows 2003 Infrastructure to ensure removal of Windows NT4, rationalisation and packaging of Application Portfolio, replacement of external services and WAN upgrade, Service transition and delivery of Service Centre 6.2 to Service Management Team.
·Multiple projects circs £1-£10m for Infrastructure changes e.g. Delivery of VPN/Mobility solution, infrastructure to support security control system
·Management of Application Discovery and Rationalisation Programme encompassing in excess of 8,000 applications with target reduction to circa 500.
·Management of team of 20 permanent staff and up to 150 contractors / suppliers
2004 - 2005
Leading UK Bank, Programme Manager
Management of relocation of 1500 staff into new purpose built Head Office including migration to new common infrastructure.£9m budget over 2 year Programme. Built successful and highly motivated team. Delivered to tight timescales.Management of Senior StakeholdersSuccessful Management of 3rd Party Supplier against delivery difficulties
2000 - 2003
Leading UK Bank, Project Manager
Providing consultancy and project management services in the management, design, deployment and support of Infrastructure and Desktop Systems.
·Delivery of Infrastructure platform for 13 regional offices and 600 remote sales managers
·Development and implementation of IT Business Continuity Plan.Managed 3rd Party supplier and business to implement and test plan.
·Interim Senior Infrastructure Manager and support to IT Director with day-to-day management and development of support teams (500 users) and management of 3rd party suppliers.
·Project Management of several infrastructure projects including, LAN upgrade using CISCO hardware, centralised backup solution, multiple office moves, and an IT security review.
·Consultancy to a Global Infrastructure Project in the design and deployment of a standard infrastructure to 13 sites in 4 different time zones across the globe.
1997 - 1999
Leading UK Bank, Head of Desktop Infrastructure
Responsible for the development and operation of Desktop Infrastructure (35 staff, £3M budget influencing £20M spend). Assignment highlights:-
·Built a successful and highly motivated multi disciplinary team. (35 staff and contractors).
·Introduced tight budgetary, organisation and project management process.
·Outsourced a £50M contract to 3rd party supplier.
·Introduced thin client technology reducing operational costs by 66%.
·Delivered secure standard laptops to 1,000 relationship managers and delivered access to office applications, email and intranet/internet for 1500 support staff in 240 locations.
·Migrated 2,000 users from legacy mail service to enterprise mail system.
1995 – 1996
Leading UK Bank, Desktop Systems Manager
Designed and delivered the first standard desktop service in this organisation to 2,000 users across 22 sites in UK and Europe.Providing Office, E-Mail functionality, access to mission critical processing and information systems.Also involved:-
·Outsourcing the support service
·Managing the design and implementation of a sector wide electronic mail service
·Delivered Reuters Triarch to 80 users across 5 International Banking Centres
1993 – 1994
Leading UK Bank, IT Manager
Responsible for supporting the implementation of new departmental initiatives on accounting systems and the delivery of desktop systems. Also involved:-
·Initiation and delivery of migration from out dated tools to a 300 workstation, 10 server LAN.
·Supported the department in selecting and implementing an accounting system
·Managed PC development resources to provide applications for the Department and Regional Offices