Global Financial Services Establishment of a new Global Transition Services function to drive best practice in terms of maintaining Production Stability and successful delivery of the most significant change initiatives in the Bank. Responsible for defining and ensuring change delivery teams meet challenging objectives relating to improving Production Stability and delivery of “major programs” in DB.

Global Financial Services Digital Transformation for Corporates - Shaping and transforming Service & Change Delivery. Established the delivery capability for a Mission Critical Corporate Bank bulk payments solution supporting many of the largest HSBC clients.

Financial Services Direction of key Technology, Compliance and Integration focused initiatives to deliver the Lloyds Banking Group strategy. Shaping and driving integration across the Insurance Division.