Capital One
MDIGITAL incepted and delivered the "Step Ahead with Controls" Programme to remediate IT process and controls, and establish a BAU capability.
MDIGITAL also supported the development of a sustainable framework aligned to COBIT and ITIL, meeting SOX requirements.
Delivery of a 31 project change portfolio. Team size of 235 handled on a matrix management basis and £5.5M budget. Assignment extended to drive a BAU change portfolio team to deliver more than 50 projects.
The Challenge
Capital One faced regulatory pressure to remediate IT processes and controls, requiring overhaul of governance frameworks and delivery of a large compliance portfolio.
The Solution
MDIGITAL delivered a major compliance and controls transformation programme aligned to COBIT and ITIL, delivering a 31-project change portfolio and embedding sustainable BAU frameworks and performance accountability.
The Outcome
Strengthened regulatory compliance position.
Embedded robust IT control frameworks.
Improved governance across a large-scale European banking operation.