Deutsche Bank
MDIGITAL were responsible for defining and ensuring change delivery teams met challenging objectives relating to improving Production Stability and delivery of “major programs” in DB.
Establishment of a new Global Transition Services function to drive best practice in terms of maintaining Production Stability and successful delivery of the most significant change initiatives in the Bank.
The Challenge
The Bank was undertaking a series of significant, high-impact transformation programmes while facing sustained pressure to maintain Production Stability across a complex global technology estate. Major change initiatives were being delivered in parallel, increasing operational risk and exposing weaknesses in transition into live environments.
A clearly defined global capability was required to embed best practice, strengthen governance, and ensure both Production Stability and major programme delivery were managed in a coordinated and measurable way.
The Solution
MDIGITAL led the design and establishment of a new Global Transition Services function to strengthen Production Stability and improve the delivery of the Bank’s most significant change initiatives.
Robust readiness and assurance processes were introduced, enabling earlier identification of risk and improving executive confidence in programme status. Delivery teams were supported in aligning to common stability objectives, with strengthened oversight across major programmes.
The result was a more disciplined and coordinated approach to change across the Bank, balancing ambitious transformation goals with operational control, with the operational discipline required in a highly regulated global environment.
The Outcome
Improved Production Stability through strengthened governance and oversight
Safer transition of change into live production environments
Greater predictability and control across major programmes
Enhanced executive visibility and confidence in delivery reporting
A sustainable Global Transition Services capability embedded within the organisation