
HSBC
MDIGITAL established the delivery capability for a Mission Critical Corporate Bank bulk payments solution supporting many of the largest HSBC clients.
Digital Transformation for Corporates - Shaping and transforming Service & Change Delivery.

The Challenge
HSBC required transformation of service and change delivery capability to support a mission-critical corporate banking digital payments platform serving major global clients.
The Solution
MDIGITAL defined business and IT roadmaps, established delivery capability for a Tier 0 platform, and implemented best practice across service delivery, data and transition teams.
Shaped the target operating model and strengthened governance across a 150 FTE programme.
The Outcome
Enabled successful delivery of a mission-critical corporate banking solution.
Improved service transition and operational readiness.
Strengthened alignment between digital transformation and strategic outcomes.

