Thomas Cook
MDIGITAL provided CIO advisory and transformation delivery services to deliver a new Global IT Strategy.
Responsible for the inception and delivery of Supply Chain, Organisational Change, Architecture, Infrastructure, Service Management and Outsourcing Workstreams.
Overall team size of 60, managed on a matrix management basis with a budget of £27M.
The Challenge
Thomas Cook was mobilising a global IT strategy transformation programme requiring stronger programme governance, PMO capability and multi-workstream coordination.
The Solution
MDIGITAL led the shaping and mobilisation of the Group IT Strategy Transformation, establishing a PMO capability, governance framework and multi-disciplinary programme structure across architecture, infrastructure, service management and organisational change.
The Outcome
Delivered structured governance and portfolio oversight.
Enabled coordinated execution of strategic IT initiatives.
Improved alignment between technology delivery and business objectives.